Welcome
Sheehan Support Services provides fractional technical support management services to the software industry.
Services include:
Support Optimization – analyze your current operation and recommend practical steps to improve process, increase effectiveness, retain customers and reduce costs.
Retained Management – monitor and manage your current technical support operation.
Quality Control – ensure your service delivers timely and correct service with a proper brand voice.
Compliance and Conformance – ensure your operation respects data privacy guidelines and fiduciary obligations.
Startup Advising – strategic planning for supporting a new offering.
Disaster Recovery Planning – preserving business continuity of your technical support organization.
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Contact us:
For pricing and information on how to engage Sheehan Support Services to start improving your technical support offering,
contact Sheehan Support Services at moc.t1730237443roppu1730237443snahe1730237443ehs@e1730237443vad1730237443 or +1 (415) 272-0858.