Welcome
Sheehan Support Services provides fractional technical support management services to the software industry.
Services include:
Support Optimization – analyze your current operation and recommend practical steps to improve process, increase effectiveness, retain customers and reduce costs.
Retained Management – monitor and manage your current technical support operation.
Quality Control – ensure your service delivers timely and correct service with a proper brand voice.
Compliance and Conformance – ensure your operation respects data privacy guidelines and fiduciary obligations.
Startup Advising – strategic planning for supporting a new offering.
Disaster Recovery Planning – preserving business continuity of your technical support organization.
Some helpful items:
Contact us:
For pricing and information on how to engage Sheehan Support Services to start improving your technical support offering,
contact Sheehan Support Services at moc.t1729031520roppu1729031520snahe1729031520ehs@e1729031520vad1729031520 or +1 (415) 272-0858.
